Job Description

Are you a Spanish Bilingual Customer Service Professional who is looking for a fun and business casual work environment? We have an excellent Direct Hire opportunity with a Leader in the Benefits Industry!!! Our client offers AMAZING benefits!

 Job Title : Bilingual Customer Service Rep

 Location: Addison, TX / HYBRID 2 DAYS

 Pay : $18 - $21/hr BOE

 Schedule : Monday - Friday 7am - 4pm or 9am-6pm

Job Description:

• Complete inbound calls in English and Spanish from members, clients, and providers as well as explain member benefits, products, and help locate providers.
• Answer all incoming calls and make necessary outbound calls to provide dazzling service.
• Must be able to multitask by typing while handling phone conversations
• Display a strong passion and ability for delivering exceptional customer service to internal and external parties.

Requirements:

• Bilingual English/Spanish is required 
• Call Center Experience is highly preferred
• 2-3 years stability in previous roles is required
• Ensure consistent schedule adherence, including arrival to work, punctuality returning
• from breaks/lunches, and departing from work as scheduled
• Strong Follow through Skills
• Extraordinary time management and organizational skills
• Must have a designated work space at home with HIGH SPEED internet / must be tech Savvy
• Must have High School Diploma 

This position offers excellent benefits, such as:

Medical, Dental, Life Insurance and Disability Insurance

401k with a 5-year vesting

5 days of Vacation and 5 days of personal/sick

8.5 paid Holidays per year

#ADDISON123

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