Job Description

Key responsibilities Duties In accordance with the practice policies and procedures,

• Answer the telephone in a courteous and professional manner 
• Receive and convey messages in writing, verbally and electronically 
• Liaise with patients and their families in a compassionate manner • liaise with GPs, other health professionals and their staff 
• Make appointments 
• Scan and file documents 
• Type documents as required, with a high level of accuracy 
• Book and organize staff and/or doctors’ meetings as directed 
• Participate in ongoing professional development 
• Contribute equitably to maintaining the cleanliness of the practice 
• Maintain practice dress standards • handle cash, EFTPOS and other payments and adhere to practice billing policy 
• Ensure the practice building and rooms are clean, tidy and accessible 
• Perform other administrative duties as directed by the Practice Manager or Principal Doctor/s. 

Qualifications:

• Previous experience in the use of practice software.
• Working knowledge of windows-based software systems (eg Word and Excel)
• An understanding of the medicare Benefits Schedule
• An understanding of the Medical terminology, medical and health professional organizations and relevant
• Stakeholders. An understanding or experience in general practice

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