Job Description

Triage, an award-winning and top-ranked medical staffing agency is seeking a Billing Specialist. Headquartered in Omaha, NE, with an additional office in Loveland, OH, Triage is at the forefront of the healthcare industry, connecting thousands of traveling healthcare providers with facilities across all 50 states.

The Billing Specialist is responsible for assisting in the company's billing operations. This role ensures accurate and timely invoicing, resolves billing issues, and collaborates with various internal departments and MSP (Managed Service Providers) to ensure efficient financial processes.

Major Position Responsibilities

• Manage a billing portfolio by developing and strengthening client/MSP relationships. 

• Reconcile HCP timecards vs. MSP Kronos, reverse invoices, etc. 

• Collaborate with Accounts Receivable Specialists on reverse invoicing with vendor managers. 

• Maintain consistent follow-up with internal and external contacts to minimize loss and uncollectible receivables. 

• Contribute to team effort by accomplishing related results as needed. 

• Analyze and resolve work problems. 

• Generate and distribute accurate invoices to clients promptly. 

• Monitor and record payments, ensuring correct application to customer accounts. 

• Address and resolve billing discrepancies or customer inquiries promptly and professionally. 

• Regularly reconcile accounts receivable ledger to ensure accurate and properly posted payments. 

• Prepare and maintain detailed financial reports related to billing activities. 

• Collaborate with finance, sales, and customer service teams to streamline billing processes and resolve issues. 

• Ensure billing practices comply with company policies and relevant regulations. 

• Identify and implement process improvements to enhance billing accuracy and efficiency. 

• Perform other duties as assigned. 

Requirements

• Bachelor's degree in Accounting, Finance, or a related field preferred. 

• Previous experience in an office or accounting-related setting is a plus. 

• Familiarity with billing procedures or accounting software is beneficial. 

• Excellent professional communication skills, both written and verbal. 

• Proficient in Microsoft Word, Excel, and Outlook. 

• Skilled at following instructions and working independently. 

• Strong organizational and time management skills. 

• Effective decision-making skills, including the ability to interpret procedures and policies. 

• Strong prioritization and multi-tasking abilities, capable of thriving in a fast-paced environment. 

• High level of interpersonal skills to handle sensitive and confidential situations. 

• Demonstrated poise, tact, and diplomacy. 

Leadership, Organization & Communication 

• Requires ongoing coordination, communication and/or team problem solving between departments or functional areas for work production or service quality 

• Professional representation of Triage and its core values 

• Effective communicator with passion for relationship building.  

• Passionate about developing people and achieving team and organizational goals.  

• Excellent ability to convey thoughts, opinions, suggestions, questions and answers in a professional manner 

• Exceptional written and verbal skills  

Work Schedule 

• In-office with flexibility to work from home with manager approval.

Benefits

Why Triage?

Our commitment to creating a unique work culture sets us apart from the rest—no corporate robots here. Triage values transparency and autonomy, and we believe in recognizing your efforts and dedication. Join us on this exciting journey as we continue to be recognized among Inc. Magazine's 5000 fast-growing companies in America.

Triage Staffing is an equal-opportunity employer committed to fostering diversity and inclusion in the workplace. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Note: This job description outlines the primary duties and responsibilities of the Intern role but is not an exhaustive list. Additional tasks may be assigned by your supervisor or manager. All duties are subject to change and may be modified to reasonably accommodate individuals with disabilities. Your performance will be evaluated based on your execution of the tasks outlined in this job description.

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