call center customer service. san diego , california posted today job details summary $23 - $24 per hour temporary high school category office and administrative support occupations referenceAB_4652346 job details Our client is a leading healthcare company with an urgent need for appointment schedulers in San Diego, CA! This position is a 6-month assignment to start, but is likely to extend or convert to perm based on performance. This position is full-time (40 hours/week), and candidates must be able to work any day of the week with any 2 days off, no exceptions. This department does work some holidays, but not during training (first 7-10 weeks). salary: $23 - $24 per hour shift: First work hours: 8 AM - 5 PM education: High School Responsibilities Handles inbound calls (inquiries, complaints, members needing additional assistance) Places outbound calls (follow up on account status, complaints, etc.) Direct calls for further problem resolution if necessary Navigate appointment scheduling software to confirm, schedule/reschedule patient appointments Captures patient/member information and enters data into electronic medical records systems The essential functions of this role include: working weekends Skills Telephone Etiquette Active Listening Call Center Customer Service Customer Relationship Management Basic Computer Skills Basic Software Skills Call Center Support Qualifications Years of experience: 0 years Experience level: Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com. Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility). This posting is open for thirty (30) days. Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance. Qualified applicants in the unincorporated areas of Los Angeles County with criminal histories will be considered for employment in accordance with the Los Angeles County's Fair Chance Ordinance for Employers. We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. get in touch we are here to help you with your questions. AC aristotle cunanan aristotle.cunanan@randstadusa.com
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