Chat Support Agent (Remote) - 15 - 18/hr Job at NoGigiddy, Dallas, TX

b2dFd0ZEWkRLcHducnFWYmpYbnI3Nk52NVE9PQ==
  • NoGigiddy
  • Dallas, TX

Job Description

NoGigiddy, a leading company in the on demand staffing and recruiting industry, is seeking a dedicated and passionate Chat Support Agent to join our remote team. In this role, you will play a vital role in ensuring a positive gig worker experience by providing top-notch customer support through our chat system. With our innovative platform connecting gig workers to various staffing local businesses, you will have the opportunity to make a real impact in revolutionizing the gig staffing industry.

At NoGigiddy, we prioritize our gig workers and aim to promote flexibility and convenience. Our dedication to improving the gig worker experience sets us apart, as we constantly explore new ways to create even more earning opportunities for gig workers. By joining our GigSquad, you will be part of a team that values your contribution and offers various paths for growth and development.

Responsibilities

  • Respond promptly to gig workers' inquiries and provide accurate and helpful information through our chat support system.
  • Address and resolve gig workers' concerns, issues, or complaints with empathy and professionalism.
  • Collaborate with other team members to ensure a seamless and efficient chat support experience for gig workers.
  • Stay up-to-date with the features and functionalities of the NoGigiddy platform and our partner staffing apps.
  • Assist gig workers in navigating the NoGigiddy platform and troubleshoot any technical issues they may encounter.
  • Actively promote the benefits and features of NoGigiddy to gig workers to encourage engagement and participation.
  • Document and escalate complex or unresolved queries to the appropriate departments for further assistance.

Requirements

  • Proven experience as a customer support agent or similar role, preferably in the gig economy or staffing industry.
  • Excellent written and verbal communication skills, with the ability to communicate clearly and concisely.
  • Strong multitasking and problem-solving skills, with the ability to navigate between multiple chat conversations efficiently.
  • Empathetic and customer-oriented mindset, with a genuine desire to help gig workers succeed.
  • Proficient computer skills, including the ability to navigate software applications and work with chat support tools.
  • Ability to work independently and remotely while maintaining a high level of productivity and focus.
  • Flexibility to work during peak hours, including evenings and weekends, to provide support as needed.

Job Tags

Part time, Local area, Remote job, Afternoon shift,

Similar Jobs

Crowe Overwatch Security

Armed Security Guard/Armed Security Officer Job at Crowe Overwatch Security

 ...Who is Crowe? Crowe Overwatch Security is the leading provider of Armed Security Guards, Police Security, and Traffic Control services in Middle Tennessee. We're looking for experienced security guards to join our team, who are available for both full-time and part... 

Zip

Product Designer Job at Zip

 ...us! We are growing rapidly in 2024 and need your help: Come join us on this incredible journey as an early team member in product design. Youll get the opportunity to shape the product as well as the team. Your role We're looking to bring on a designer to lead... 

CEDENT

Microsoft Dynamics Developer Job at CEDENT

Position: W2Looking for a talent with 6-8 years of CRM implementations exposure with strong technical skills on D365. Required Skills-MS Dynamics, Custom API , PCF, Java Script, CRM Job Duties - Must have at least 6-8 years of CRM implementations exposure...

Bank of America Corporation

Client Reporting Analyst III Job at Bank of America Corporation

 ...functions and formulas) and PowerPoint Understand concepts of the Enterprise Databases (The W), MS SQL Server, Oracle, Hadoop, Teradata, and the Strategic Data Platform (SDP) Working knowledge of software version control systems such as BIT/GIT Bucket Ability... 

Tennessee State Courts

Board of law examiners analyst Job at Tennessee State Courts

 ...light to moderate amounts of weight. The work of an Admissions Analyst requires sound...  ..., which may include some in-state, overnight travel. 8. Be discreet and maintain confidences...  ...with limited opportunity to work from home. The noise level in the work...