Job Description

Field Claims Investigator - New York City Metro

Gallagher Bassett Technical Services (GBTS) division is seeking self-motivated, detail-oriented, reliable, qualified, experienced insurance Field Claims Investigators in the New York City Metropolitan area.

Gallagher Bassett is the premier provider of global claims, loss control, and risk management consulting services, dedicated to exceptional customer service and demonstrably superior outcomes. GB helps people, teams and businesses overcome adversity and loss through the guiding expertise of our professionals, all committed to going beyond expectations.

Wherever opportunity and need come next in this world, Gallagher Bassett is there.   To GUIDE those suffering a loss to the best outcomes for their health and financial wellbeing, To GUARD our clients’ assets as the trusted stewards of their risk and claims management programs, and To GO BEYOND expectations in the continuous pursuit of a better way.

Job Details: 

• Available Pay Range: $25 - $36/hr. depending on level of experience
• Full time position with training salary during initial training period, then pay is increased to full time rate.
• Increased opportunity for overtime pay at 1.5x the your full hourly rate after training period.
• Paid mileage
• No set hours
• Need to have field investigator, construction claims, or “related” investigative experience.  

Position Summary:

• Conducts full field investigations related to insurance claims, including scene investigations, signed / recorded statements, and locates for multi-lines of insurance, including construction claims, worker’s compensation, general liability, etc.
• Investigate claims as directed, write technical reports, prepare photographic displays and diagrams, and interpret related internet data.
• Manage case load and work efficiently in the field.
• Track time and expenses.
• Perform and complete internal and external on-line training as required for the position.

Required Qualifications:

• Excellent verbal/written communication skills
• High school diploma, GED, or equivalent.
• Minimum of 1 year of field investigation experience in claims or “related” field experience and some knowledge of accepted insurance industry standards and practices.
• Valid Drivers’ License and insured, registered, and well-maintained vehicle is required.
• Proficiency in basic computer skills including experience with Microsoft Outlook, Word, Excel, etc.
• Must be able to adapt to a flexible work schedule including evenings and weekends.

Desired Qualifications:

• Construction sector claims investigation experience a plus.
• Associate or bachelor’s degree in related field, but not required.
• Current and Valid Public Notary. 
• OSHA 30 hr. Construction Safety Certification.
• Bi-lingual (Fluent Spanish) and/or other languages. 

Work Traits:

• Ability to deliver work on a timely basis.
• Diligent, professional, detailed orientated person with quick learning capabilities.
• Ability to think critically, solve problems, plan and organize activities.
• Excellent time management skills.
• Ability to interact professionally with office and client personnel.

GBTS provides all of its Field Investigators with an excellent opportunity for professional growth. We offer a competitive salary, plus expense and mileage reimbursement.

We value inclusion and diversity

Click Here to review our U.S. Eligibility Requirements

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Job Tags

Hourly pay, Full time, Local area, Flexible hours, Afternoon shift,

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