Job Description

Innova Solutions has a client that is immediately hiring for a Fraud Investigator .

 
Position type: Contract
Location Details: Alpharetta Georgia 30022
Duration: 13 Months
Hybrid: 2/3 days from Alpharetta GA office

 
As a Fraud Investigator , you will:

• Investigation and resolution of identified and reported fraud. This includes performing a wholistic review of transactions, account profile, client behaviour, and mitigating risk. Remediation and reporting required aligned to the product and regulatory association.
• Fraud Investigator will function as a liaison with Global Financial Crimes unit and additional stakeholders amid the referral process for regulatory reporting requirements. Ensuring timeliness with required EWS/Zelle reporting standards and requirements.
• Efficiently manage caseload conducting timely outreach to clients and conducting interviews to understand the fact pattern where necessary Proactively identify recovery efforts from reported fraud transactions to recuperate losses.
• Collaborates with Fraud Strategy on re-occurring fraud themes and assist on proposed decisions and action to be taken as a result of any fraud investigation.
• Ability to describe basic fraud and case resolution decisions in clear and understandable language to internal clients.
• Demonstrate ability to build and maintain strong working relationships with internal and external clients and act as a liaison in a professional manner with internal business units.
• Prepare and document review findings in a concise, understandable manner for written communication to the appropriate parties.
• Adheres to departmental and corporate policies to ensure guidelines are followed and executed in accordance with management's expectations.

 
Skillset and Experience

• Experience in a financial crime role 4 + years' Superior analytical, critical thinking and decision-making skills utilizing data extraction.
• Understanding of payment fraud, fraud schemes, common scams, and conducting payment fraud investigations.
• Superior time management and organizational skills to balance investigative efforts with client outreach and timely follow up to gather details.
• The ability to research and respond to various methods of Debit card related fraud.
• Preform research regarding fraudulent authorizations and take actionable steps to recovery fraudulent transactions and mitigate reputational and financial risk.
• Ensure proper case documentation and reporting.
• Knowledge of BSA/AML requirements, suspicious activity reports, and other applicable regulations.
• Excellent written and verbal communication skills.
• Detail oriented with the ability and desire to work in a team environment.

 
Good to Have:

• Previous financial crime working experience.
• Understanding of financial services industry products and processes.
• Understanding of fraud and security issues within the banking and finance industry.
• Previous experience working within a client service/hospitality-based role.
• The candidate must also be proficient working with Excel, Access, Business and PowerPoint.

 
Qualified candidates should APPLY NOW for immediate consideration!  Please hit APPLY to provide the required information, and we will be back in touch as soon as possible.
We are currently interviewing to fill this and other similar positions. If this role is not a fit for you, we do offer a referral bonus program for referrals that we successfully place with our clients, subject to program guidelines.   ASK ME HOW .

 
Thank you!
Abhay Pratap Singh
Technical Recruiter
abhay.singh@innovasolutions.com
(+1) 210-461-5235

 
PAY RANGE AND BENEFITS:
Pay Range*: $45.00 - $54.00 per hour
*Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.

 
Benefits: Innova Solutions offers benefits( based on eligibility) that include the following: Medical & pharmacy coverage, Dental/vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal & ID theft protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).

 
ABOUT INNOVA SOLUTIONS: Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion. Through our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields.

 
Recent Recognitions:

• Named One of America’s Best Employers for New Grads by Forbes 2024
• Named One of the Best Companies to Work for by U.S. News & World Report (Private Companies List, 2024-2025)
• One of the Largest IT Staffing Firms in the US – Ranked #3 by Staffing Industry Analysts (SIA, 2024)
• One of the Largest Staffing Firms in the US – Ranked #13 by Staffing Industry Analysts (SIA, 2024; includes Innova Solutions, Volt, & HireGenics)
• Named One of the Top Ten Private Companies in Atlanta by the Atlanta Business Chronicle (2023)
• One of the Largest Certified Minority Business Enterprises (MBEs) in the United States (NMSDC, 2024)
• AWS Advanced Tier Services Partner with 100+ certifications

 
Website:  

 
Innova Solutions is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Innova Solutions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any otherstatus protected by the statutes, rules, and regulations in the locations where it operates.  If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at hr@innovasolutions.com or (770) 493-5588. Please indicate the specifics of the assistance needed.  Innova Solutions encourages all interested and qualified candidates to apply for employment opportunities.   Innova Solutions (HireGenics/Volt) does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b.
The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.

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