Job Description

Guest Service Associate FOR EWC WANTED!! Location Mesa, AZ (Northeast area) :

WE ARE HIRING FULL TIME AND PART TIME GUEST SERVICE ASSOCIATES FOR OUR RED MOUNTAIN LOCATION IN NORTHEAST MESA!

EWC is the national leader in waxing services!! Come be apart of our successful and fast growing team! We have an immediate opening for our guest service associate position!! If you are confident, self-motivated, goal-oriented and love the idea of making people feel beautiful, this is the perfect job for you! We are looking for friendly and outgoing candidates! Proven sales experience helps, but we'll teach you the job if you have the right attitude and share our values.

What we are looking for:

• Heavily sales driven.
• Money motivated.
• A positive, friendly, and upbeat personality with outgoing people skills.
• Ability to work flexible days and hours.
• Ability to work weekends.
• Ability to receive and implement feedback.
• An ability to work independently with limited supervision.
• Ability to work in a fun, fast-paced environment.
• A professional appearance at all times.
• A strong desire to work with others and engage new associates with energy and enthusiasm for EWC.
• Full understanding of the EWC values, vision and strategy.
• Sales experience is REQUIRED.

Responsibilities:

• Responsible for all opening and closing procedures of the center.
• Responsible for managing the flow of guests in and out of the center and assisting with questions as needed.
• Responsible for managing the Reservation Book with regards to the guest's requests and associate's availability.
• Responsible for educating all guests on benefits and savings of Wax Passes and consistency with waxing.
• Responsible for educating all guests on European Wax Center's product portfolio, Strut 365™ and demonstrating products on guests.
• Responsible for maintaining the front of the center, including--but not limited to--restocking product shelves and refilling brochure and card holders.
• Responsible for educating guests on current in-center promotions.
• Responsible for checking their schedule on a weekly basis.
• Responsible for arriving to work on time wearing the appropriate dress code and name tag.
• Responsible for following all corporate policies and procedures.Participation in community events and street team marketing when requested.
• Participate in all weekly Strut Sessions (If Strut Session is on a day associate is not scheduled, the associate will attend a minimum of 1 Strut Session per month).
• Responsible for creating a memorable guest experience by utilizing EWC terminology, and tailoring the scripts and standard responses while working in the location.
• Responsible for maintaining and exceeding center and individual goals.

We are located on the Southeast corner of Power and McKellips in the Safeway Plaza.

We look forward to speaking with you soon!

Job Types: Full-time, Part-time

Pay: $13.85 - $22.00 per hour

Benefits:

• Employee discount
• Paid time off

Shift:

• 10 hour shift
• 12 hour shift
• 4 hour shift
• 8 hour shift

Weekly day range:

• Weekends as needed

Education:

• High school or equivalent (Preferred)

Experience:

• Customer Service: 1 year (Preferred)

Work Location: In person

Job Tags

Hourly pay, Immediate start, Flexible hours, Shift work, Weekend work,

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