Job Description

The Lismore Hotel is a beautiful hotel with modern amenities located in the heart of downtown Eau Claire. Here you’ll find rooms with city views, event halls, the Informalist Restaurant, ECDC Coffee Shop, and Dive, our rooftop craft cocktail bar. We are also located just blocks away from some of Eau Claire’s biggest attractions like the Pablo Center, UW Eau Claire, and Phoenix Park. The Lismore Hotel is seeking a craft cocktail lover to join us as our Bartender at Informalist/Dive. Apply today to join our team at the Lismore. Responsibilities:

• Has a valid and current bartending license.
• Maintains customer-oriented focus when executing all tasks.
• Maintains ambiance with a positive and professional attitude.
• Greets guest warmly with appropriate verbiage.
• Promptly provides guests with water and menus.
• Thoroughly answers questions about the menu and items offered.
• Gives knowledgeable recommendations based on guest preferences.
• Cards guest when appropriate.
• Knows and follows federal and state laws and company policies related to the sale of alcohol.
• Does not over-serve and effectively cuts off the sales of alcohol when applicable.
• Stays available and visible to guests during the majority of their visit.
• Accurately handles all cash and credit cards.
• Work effectively alongside fellow bar staff to ensure a better flow of service.
• Support and train new team members to ensure consistency in the steps of service when applicable.
• Accurately follows a recipe and build sheets provided.
• Resolves guest issues to the best of their ability and seeks out managerial help as necessary.
• Maintain complete knowledge of the bar/restaurant POS system for placing food orders.
• Know all menu items, prices, and specifications.
• Monitor and maintain cleanliness, sanitation, and organization of assigned station and service areas.
• Perform and complete bartender opening and closing duties.
• Know and abide by all environmental policies.
• Closes out daily sales and accurately deposits all funds owed to the establishment.
• All other duties as assigned.
• Up-sells menu items.
• Must be TIPS trained and certified.
• Know how to effectively expedite tickets and communicate with fellow team members.
• Changing a keg.
• Quick to recommend an alternative item if the first option is unavailable.
• Completes cleaning projects as required.
• Knowledgeable of the surrounding areas and events within the hotel.
• Knows and follows all company, Environmental, Health, and Safety Management Programs.
• Works hours as required.
• Assists in other departments as needed.

Qualifications:

• High School diploma or general education degree (GED) preferred.
• Minimum 1 year of service industry experience required.

About Company: ECWI Hospitality locations are managed by GF Hotels and Resorts. These properties consist of: The Lismore Hotel - A DoubleTree by Hilton (Informalist, Dive, ECDC)The Oxbow Hotel (The Lakely)Fire House BarNucleus CafeRacy D'Lenes Coffee Lounge

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