Under limited supervision, ensure the Georgia Department of Transportation’s (GDOT) applications operate effectively and efficiently. The successful candidate will be responsible for supervising, guiding, and instructing the day-to-day operations of the staff. Ensures stated services and efficiency goals are met. Serves as a high-level subject matter expert, providing authoritative guidance for professional staff and supporting the software life cycle for the agency’s applications, emphasizing activities and task prioritization.
This position will manage a team of 8-10 software engineers responsible for developing new applications and providing modifications for existing applications.
Requirements
Responsibilities:
• Lead and manage a team of IT consultants/staff by providing guidance, support, and training as needed.
• Monitor and analyze the performance of the IT team, ensuring that all coding practices and end product produced are up to standard.
• Develop and implement best practices to ensure our IT enterprise applications are supportable and
maintainable.
• Work with architects to ensure software design is being properly implemented
• Evaluate and recommend software solutions to improve the quality of GDOT’s IT enterprise
applications.
• Work with project managers on management and implementation of development during the entire project life cycle.
• Coordinate and troubleshoot technical issues and guide the IT team in resolving complex technical problems.
• Interview candidates and hire qualified individuals to fill open roles within the department
• Generates daily, weekly, and monthly reports requested by both internal and external clients and GDOT IT Management
• Develops and mentor staff to a high level of competency
• Handles issues of a highly technical nature
• Monitors staff performance and schedule adherence to improve efficiencies, identify training opportunities, and ensure proper coverage.
• Remains current on internal procedures and external client requirements
Minimum Qualifications
• Bachelor’s degree in Computer Science and Information Technology or a related field
• Technical certifications preferred
• Five (5+) years of experience in an IT management role, IT technical lead role, or Project management role
Preferred Qualifications
• 5+ years of experience supervising or leading a support team
• Experience in custom applications or Experience with customization in Commercial-off-the-shelf (COTS) products
• Developed applications in .NET technologies with Kendo UI Telerik, C#.net, Web API, REST API, JSON, SQL Server, Oracle, XML, HTML5, Angular JS
• Experience with ServiceNow ITSM
• Experience Work with products management tools such as MS Visual Studio Team (TFS) server using Agile (SCRUM)
• Ability to resolve issues and exhibit strong initiative
• Excellent planning, training, and follow-up skills and analytical abilities
• Strong problem-solving and analytical abilities.
• Strong project management and leadership skills.
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