Job Description

Join Our Dynamic Team as a Contact Centre Agent!

Are you passionate about customer service and looking for an exciting opportunity to grow your career in a vibrant and supportive environment We are seeking enthusiastic individuals to join our team and take charge of the entire P2P (Procure to Pay) process for our diverse clientele. If you thrive in a fastpaced setting and have a keen eye for detail we want to hear from you!

Responsibilities

• Interpret client briefs and specifications.
• Request quotations negotiate terms and place orders.
• Provide elective guidance and follow up on orders.
• Resolve issues and ensure timely delivery.
• Handle administrative followups and invoicing.
• Ensuring an excellent relationship with the suppliers
• Ensuring firstcall resolution in the communication with the client
• The project requires a lot of focus on detail as well as analytical skills good decisionmaking and independent thinking.

Requirements

• Secondary Vocational Education Level 4 or Higher Professional Education.
• Familiarity with purchasing processes and project management software (e.g. Monday) is a plus.
• Proficiency in Italian language
• Good command of English.

Skills and Competences

• Proficiency in PC applications (Outlook Word Excel PPT).
• High responsibility (high level of selfcommitment) and integrity.
• Proactivity excellent time management and organisation.
• Strong customer orientation and communication skills.
• Persuasiveness and negotiation abilities.
• Analytical thinking and problemsolving.
• Stress management positive thinking and selfconfidence.
• Quality of work result orientation and flexibility.

Our Offer

• Competitive base salary.
• Private health insurance.

Location

Greece

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