Job Description

Planned Parenthood of Orange and San Bernardino Counties has a full-time opportunity for a Lab Assistant in Anaheim, CA.

The Laboratory Assistant is responsible for assisting Laboratory Professionals with day-to-day pre-analytical laboratory operations. The Laboratory Assistant will never perform any function/s that require/s a CLS license or manufacturer specific training.

At PPOSBC, we understand the importance of a well-rounded benefits program and are dedicated to providing you with unique benefits that meet the needs of you and your family. We are proud to offer a range of plans that help protect you in the case of illness or injury including:

• A competitive benefits package including medical, dental, and vision coverage for you and eligible dependents, life insurance, and long term disability.
• Benefits coverage starts after one full month of employment!
• Generous vacation, sick, and holiday benefits!
• Generous 401(k) matching contributions and more!
• To view our detailed benefits guide, please visit our career site at

Essential Functions: Essential functions encompass the required tasks, duties and responsibilities performed as part of the job and the reason the job exists.

The Laboratory Assistant is responsible for assisting Laboratory Professionals with specimen preparation, entering patient data in and maintaining the LIS (Laboratory Information System), and communicating with Health Center staff, additionally, the position requires reliability as to assigned tasks and attendance.

• Process and handle specimens according to standard procedures without compromising specimen integrity.
• Handle samples correctly and ensure positive specimen identification.
• Enter the appropriate patient information and test orders into the laboratory information system (LIS).
• Understand appropriateness of specimen rejection which does not meet acceptability requirements. Correctly identify all the reasons for rejection.
• Document rejection and telephone correspondence by properly completing log sheets and entering in Orchard and EMR.
• Communicate to a CLS / QA Supervisor all unexpected occurrences, corrective actions and incidents which may influence the quality of testing performance.
• Understand proper inventory maintenance, including submitting and receiving purchase orders for laboratory supplies and count sheets to the Purchasing Department.
• Ensure that the accessioning and processing areas are clean and organized.
• Complete all tasks according to established laboratory policies and procedures in a timely manner.

Non-Essential Functions :

• Other duties as assigned.

PHYSICAL REQUIREMENTS:

The physical requirements of this position are identified below. Reasonable accommodations may be made for individuals with disabilities to perform the essential functions of this position.

CORE COMPETENCIES – WE CARE:

• Welcoming: Anticipates customer requirements and gives high priority to customer satisfaction and service. Handles problems quickly and efficiently. Maintains a pleasant, positive and professional approach. Embraces opportunities to help team members, stakeholders, and other departments.
• Equitable: Creating equitable access and opportunity for all through education, practicing inclusive behavior, elevating others’ voices, creating spaces for honest conversation, and listening without judgment. Values and uplifts our collective diversity within in our agency.
• Confidential: Respects the information shared by our patients, employees, and vendors and maintains appropriate confidentiality. Follows all policies and laws that protect private & privileged information.
• Accessible: Is available and approachable to others, open-minded, fair and non-defensive. Appreciates constructive feedback and is a team player. Demonstrates good listening skills.
• Respectful: Values diversity and treats everyone with dignity and courtesy. Dependable and courteous of other people’s time and commitments.
• Empathetic: Demonstrates interest and understanding in other people’s feelings, attitudes and reasoning. Maintains an open and non-judgmental demeanor that is patient, flexible, and understanding.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Minimum Education:

• High School Diploma or General Educational Development (GED) completion required.

Minimum Work Experience:

• A minimum of 1 year of recent relevant clinical laboratory experience preferred.

Agency Standard Requirements:

• Strong commitment to quality healthcare and excellent customer service is required.
• Must thrive in a fast paced, rigorous environment with changing priorities.
• Ability to meet deadlines and work under pressure.
• Must demonstrate high level computer skills including; Microsoft Word, Excel and Outlook. Electronic medical records experience may also be required.

Other Requirements:

• Strong commitment to quality healthcare and excellent customer service.
• Ability to prioritize and manage numerous projects simultaneously.
• Ability to communicate effectively with all laboratory professionals and the PPOSBC community.
• Ability to work independently and as a team member.
• Ability to work with little direct supervision.
• Good written and verbal communication skills.
• Accuracy and attention to detail are essential.
• Additionally, the position requires good critical thinking.
• Availability to work flexible hours, including weekends and evenings as required.

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