Job Description

We make the world safer by taking care of people and businesses while remaining at the forefront of innovation. Prosegur is a global security leader operating in 34 countries, with over 160,000 employees and 14 state-of-the-art iSOCs spread around the globe.

In the U.S., we offer a range of security services, including manned guarding, mobile guarding, system integration, remote monitoring, global risk management and cybersecurity. We pride ourselves on helping organizations large and small solve their security challenges through technology, teamwork, innovation and relentless client focus.

Prosegur Global Risk Services has an immediate need for an embedded Risk Intelligence Analyst in Dublin, CA. This is a 100% onsite position assigned to work as part of our client’s Global Security Operations Center (GSOC)/Crisis and Communications Center which operates as the central point of intelligence, threat analysis/response and crisis communications for the company. The GSOC monitors, analyzes, responds, and communicates global threats, natural disasters, severe weather events, travel safety, and operational security developments that may affect the client’s operations.

Shift: Night Shift

Role Description:

The Risk Intelligence Analyst is excellent at assessing emerging situations and life safety threats, while making sound and split-second decisions to ensure an effective response. The scope of responsibility will include geopolitical and reputational risk, terrorism, social and political activism, crime and fraud, political stability, economic uncertainty, cultural and societal trends and risks.

• Analysts use advanced analytical skills and/or subject matter expertise to coordinate global crisis response actions and build critical updates and communication for our senior executives.
• Manage complex decisions, tasks and arising situations in the moment with little to no direct oversight, using leadership as escalation points and deciding when to notify leadership during overnight hours
• Analysts perform critical day-to-day functions and support several highly complex programs, to include:
• Monitoring intelligence platforms and highly sensitive company databases
• Conduct open-source research, analysis and response actions needed
• Coordinate company-wide resource deployments to high-risk areas (i.e., police, security guards, mobile security stations, international assistance and security protection services, etc.)
• Intake, triage and respond to Site alarms and incidents (deploying resources for burglaries, robberies, etc.)
• Ensuring safety of travelers globally, to include coordinating security assessments, deploying resources when needed and conducting pre-trip advisories
• Leading critical training and awareness initiatives as emerging trends form (i.e. phishing processes, missed deposits, etc.)

Essential Functions:

• Concentration (Analysts support the ownerships below)
• Crisis & Communications
• Threat Response Program
• Guard Deployments
• Predictive Intelligence
• Social Media & Communications Channel Monitoring
• Weather Monitoring/Support
• Safe Traveler Support; Monitoring Global Threats/Potential Traveler Impact
• Technology Enhancements

Maintaining a Safe & Secure Environment

• Creates, reviews, edits, and improves content for communications to recap safety related incidents to field and business partners
• Effectively executes the Crisis Management Program by compiling and providing intelligence from remote monitoring, technology and media sources timely and accurately
• Works cross-functionally with various business partner teams; acts as a liaison between field and corporate departments
• Responsible for holding business partners accountable for providing appropriate updates and adhering to processes during large scale crisis events
• Maintains appropriate voice for each targeted audience in all communications to support and model the Client’s values

Developing Great Teams & Partnerships

• Develops strong relationships with field partners and leverages those relationships to ensure communications are high impact, accurate, and relevant
• Proactively seeks feedback to improve communications by collaborating with peers and leadership
• Provides recommendations based on predictive intelligence and historical data to senior leadership

Perform other responsibilities and projects as assigned.

• Perform special projects and research as conditions warrant

Competencies:

Competency Model for the level (This is a Non-Exempt Individual Contributor role)

People ·

• Collaboration

Self

• Leading by Example
• Communicates Effectively
• Ensures Accountability and Execution
• Manages Conflict

Business

• Plans, Aligns and Prioritizes

Qualifications and Special Skills Required:

• BA degree is desired, preferably in Intelligence, International Relations, Communications, , or Business. Military Intelligence experience is considered in lieu of a degree.
• 3 – 5 years of relevant work experience preferred
• Proficiency in and knowledge of computer software including MS Office (Outlook, Word, Excel, and PowerPoint)
• Ability to interact professionally and effectively present information to all levels within the team and organization
• Enthusiastic, positive, creative, self-motivated, open to feedback
• Excellent written and verbal communication skills
• Excellent analytical skills and demonstrated ability to solve problems
• Must demonstrate the ability to be flexible and adapt to changing priorities
• Excellent organizational skills, detail-oriented
• Maintains confidentiality concerning all information and projects
• Preferred experience with AlertMedia, Dataminr and other open-source intelligence platforms as well as conducting manual social media and open-source research.

Physical Requirements/ADA:

• Job requires ability to work in an office environment, primarily on a computer.
• Requires sitting, standing, walking, hearing, talking on the telephone, attending in-person meetings, typing, and working with paper/files, etc.
• Consistent timeliness and regular attendance.
• Vision requirements: Ability to see information in print and/or electronically.
• This role requires full-time in-office presence, including to engage in in-person team interaction, meetings and collaboration, client support and/or feedback.

Benefits:

Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Short Term Disability, Long Term Disability, 401K/403b Plan

Prosegur is an equal opportunity employer and values diversity and inclusion at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, the status of being transgender, sexual orientation, age, marital status, veteran status, or disability status.

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