Security manager Job at QTS Data Centers, Denver, CO

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  • QTS Data Centers
  • Denver, CO

Job Description

Learn what makes QTS a unique place to grow your career!

Who We Are:

It's exciting, to find yourself standing in a pivotal moment in time. It’s even more exciting to be out front leading it. At QTS, our world-class data centers are among the most highly trusted in the industry, positioning us at the forefront of today’s dynamic digital evolution.

“Data centers are experiencing once-in-a-generation demand growth, driven by cloud adoption and the AI revolution,” said Jon Gray, President & COO of Blackstone, the investment strength behind QTS.

As AI drives the demand for increased speed, capacity and capability, QTS has emerged as the global digital infrastructure leader, committed to connecting the world’s economy for good. Driven by purpose and fueled by a spirit of innovation, QTS designs, builds and operates sophisticated data centers.

QTS is Powered by People. People who play a vital role in our company’s culture, innovation and growth. People who are committed to contributing to the communities where we operate and work. People who are knowledgeable, resourceful and mission driven. Together, we do great things.

Who You Are:

The Federal Security Manager will be responsible for providing a visual security presence to ensure visitors, clients, and employees have a safe and pleasant experience while inside the facility; deter and detect suspicious activities and watch for criminal behavior; assist and support the Facility Security Officer in administering and enforcing security measures necessary for implementing requirements of the National Industrial Security Program Operating Manual, Government security regulations, contractual security requirements and company security policies and procedures. This position will work daytime hours Monday – Friday.

What You Will Do:

  • Frontline supervision of contracted security staff and daily security operations
  • Implement and execute security measures for adherence to Government and company security policies and procedures
  • Ensures all security systems are fully functional to include Access Control, Visitor Management, Service Now, and CCTV
  • Aids with investigations of security violations, suspected compromises, and security related matters
  • Proactively informs management of security related developments, anomalies, and situations that affect the security posture of the facility
  • Creates, assigns, and issues facility access badges to authorized personnel
  • Responds to all emergencies, such as medical, fire, intrusions, and other threats
  • Implements emergency response plans and evacuation procedures, which includes conducting fire evacuation drills
  • Ensures all security equipment is kept in excellent working condition through regular inspection and by following QTS preventative maintenance programs
  • Ensures all inventories are received in correct unit count and good condition
  • Ensures security patrols are completed in accordance with QTS policies and procedures
  • Conducts regular training for security staff
  • Conducts security briefings for QTS staff, customers, contractors, and sub-contractor construction personnel
  • Develop and maintain working relationships with Federal, State, and Local Law Enforcement as well as Fire and EMS
  • Perform security officer duties as needed to ensure efficient operations and guest service standards are met
  • Provide reports as needed for internal and external audits
  • Program CCTVs
  • Provides customers with monthly reports
  • Provides Operations leadership with monthly reports
  • Runs monthly capital labor reports
  • Runs monthly badge change reports
  • Maintains and manages Key Watcher System, adds new customers, takes inventory, and investigates discrepancies
  • Updates customers space/location and key inventory logs
  • Works closely with the Operations Service Center to resolve ticketing issues and functions as an onsite advisor
  • Performs weekly backups
  • Reviews End of Service and labor tracking reports
  • Directs the provisioning/deprovisioning of contracted security officers
  • Trains, manages, and supports contracted guard personnel to provide quality customer service interactions
  • Ensures contracted guard service models QTS culture and lives QTS customer creed
  • Performs additional security duties and responsibilities as assigned


What You Will Need to be Successful:

  • Bachelor’s degree in related field or equivalent experience in lieu of degree
  • Ability to obtain a U.S. Secret Security Clearance
  • Ten or more years of professional experience
  • Five or more years of related experience in Physical Security Management
  • US Citizenship for this position is required by law due to federal customer contracts
  • This role requires on-site work hours to support a 24X7X365 data center environment and is not eligible for remote and/or hybrid work.


The Perks (and these are just a few!):

  • QRest Sabbatical
  • Employee Stock Purchase
  • QTS scholarship for dependents
  • Eagle Club award trip eligibility
  • Paid volunteer days
  • Tuition assistance, parental leave and military leave assistance


In accordance with applicable law, the following represents a reasonable estimate of the range of possible compensation for this role if hired in Colorado. Please note that this information is provided for those hired in Colorado only, and this role is open to candidates outside of Colorado with compensation that aligns with your location. The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.

The estimated pay range for this role, if based in Colorado, is:

$69,386.73 - 106,110.81

Please note that this information is provided for those hired in Colorado only, and this role is open to candidates outside of Colorado with compensation that aligns with your location. The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. This role is also eligible for a competitive benefits package that includes: medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending savings account; paid holidays; paid time off; employee assistance program; and other company benefits.

We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or discrimination claim.

The "Know Your Rights" Poster is included here:

Know Your Rights (English)

Know Your Rights (Spanish)

The pay transparency policy is available here:

Pay Transparency Nondiscrimination Poster-Formatted

QTS is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to talentacquisition@qtsdatacenters.com and let us know the nature of your request and your contact information.

Job Tags

Holiday work, Full time, For contractors, For subcontractor, Local area, Monday to Friday,

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