Job Description

Domaine Willamette is looking for an energetic team player, and customer-focused individual to be part of our world-class class méthode traditionnelle sparkling winery. This is your opportunity to join Willamette Valley Vineyards, the company that sets the standard for Willamette Valley Pinot Noir, and learn about our place in the Oregon Wine Story.

*Weekend availability AND previous serving experience is required for this position.

Position Overview:

Our Tasting Room Associates deliver an unforgettable guest journey at Domaine Willamette through pouring wines, and promoting the sale of wine and memberships in our stunning Estate in the Dundee Hills. They create a world-class wine tasting experience for our guests, while sharing the commitment of Domaine Willamette and the history of Willamette Valley Vineyards with a consistent and impactful brand message.

Tasting Room Associate Position Offers:

• Competitive pay with a tip pool
• Generous team member discounts on dining, wine and merchandise
• Continuous growth opportunities within a rapidly growing company.
• An unparalleled opportunity to start a career in the wine industry, and to learn about wine and winemaking from a world-class winery
• An inclusive work environment committed to diversity, structured career development, and growth opportunities within our rapidly growing company. 

What We Ask:

• Come to work each shift with a great attitude and ready to contribute to the success of the team.
• Be willing to adapt and learn how to excel at your job.
• Work with us to create an environment where your team and guests feel safe and welcome. Be focused and committed to serving Willamette Valley Vineyards guests and providing Oregon's best food and wine tasting experience.

Primary Job Responsibilities/Essential Functions

• Greet guests with a warm welcome and guide them through a CHEERS experience.
• Describe wines, winemaking techniques and winery history
• Promote the sale of wine, non-wine merchandise and Wine Clubs
• Handle routine purchasing transactions, which includes guest account accuracy and processing of all transactions, including processing shipping orders
• Provide general tourist information for our guests
• Work to promote new ideas to increase monthly sales and improve operational needs
• Perform daily opening and closing procedures
• Maintain supply of clean polished glasses, and assist in keeping wine storage and the Tasting Room organized and properly maintained.
• Expedite and run food to tables in absence of a food runner
• Assist with on-site events, and monthly Pairings Dinners
• Assist with other duties, as necessary or requested
• Supports company’s effort to create a more sustainable, cross-cultural, and “green” environment.

Requirements :

• High school diploma or similar.
• A valid/current OLCC and Food Handler’s Card ( REQUIRED to have before start date).
• Preferred Qualifications: 1-2 years of experience in hospitality, food & beverage, or the service industry
• Must be willing to work weekends, holidays and on-site winery events. Most of these events are held over holiday weekends such as Memorial Day and Thanksgiving
• Prioritize and manage multiple projects simultaneously and follow through on issues in a timely manner.

• Must be able to:

• Lift 40lbs and navigate stairs and hilly terrain.
• Stand for long periods of time.
• Effectively present information and respond to questions appropriately.
• Ability to multi-task, work independently and as part of a team. Build team dynamics and synergy across departments.
• Work independently and be motivated to identify and resolve issues, at department-level.

Must have:

• Excellent communication and interpersonal skills
• Highly developed organizational and time management skills, with a high degree of accuracy and attention to detail.
• Ability to use Microsoft Office Suite, including Word and Excel.

Willamette Valley Vineyards is an equal opportunity employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status

NOTE: The information here does not constitute a contract, express or implied. The content of this material is not all-inclusive but is for informational purposes only.

Founded in 1983 by Oregon native Jim Bernau with the dream of creating world-class Pinot Noir, Willamette Valley Vineyards has grown from a bold idea into one of the region's leading wineries, earning the title “One of America's Great Pinot Noir Producers” from Wine Enthusiast Magazine, and voted \Best Tasting Room\ from USA Today Readers' Choice Awards- 2024.

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