Position Summary
As a Training & Development Coordinator at Samsung Ads, you will help create internal-facing content to support the products and platforms driving hyper-growth of the ads business and progress towards multi-billion-dollar annual revenue goals. You will partner with stakeholders across the product and engineering teams to help create, capture, organize, and promote internal content in the interest of education, knowledge sharing and management, learning and development, and socialization of critical concepts and developments. You are familiar with and passionate about content creation and up-to-speed with the best practices used to do so, including tools for video capture and editing, content markup and categorization via keywords and tags, and content sharing and promotion. You are comfortable in a fast-paced, constantly changing environment and can interface with teams spread across the globe.Role and Responsibilities
Key Responsibilities and Expectations
Work with product management and engineering stakeholders to create and capture internal-facing video and other digital content
Create processes and incentives for stakeholders to produce content on their own and at regular intervals sustainably
Manage and prioritize content backlog
Organize, tag, and structure content by relevant consumption categories and understand usage and consumption patterns
Share and promote internal content across stakeholder groups and drive initiatives to increase access and engagement
Design and create training programs, including course content, videos and learning materials for new and existing employees.
Gather information from product managers, engineers, and other subject matter experts to create or curate training assets and ensure stakeholder alignment and content accuracy.
Assess training needs through surveys, employee interviews, focus groups, or consultation with managers and executive stakeholders.
Track training effectiveness through post-training assessments, performance metrics, and feedback mechanisms
Leverage Learning Management Systems (LMS) to create and deliver impactful learning programs.
Competencies and Skills
Video content capture and editing, including familiarity with best practices and tools
Content management: categorization and markup, organization, and structuring of a content repository
Content sharing and promotion
Navigate a large, fast-paced, multi-cultural organization
Comfort operating within a constantly changing industry
Clear, concise written and verbal communication skills
Technical Proficiencies (languages, tools, systems, etc.)
Video capture and editing tools (Loom, Camtasia, etc.)
Experience with content management and document-sharing systems (Google Docs, JIRA/Confluence, Microsoft Teams, etc.)
Skills and Qualifications
Qualifications (education, certificates, special training, etc.) and Experience (years & background)
2-4 years of experience
Bachelor's degree in communications, Marketing, Business, or related
Some experience (formal or informal) in content production and promotion
The salary range for this role, for candidates based in California, is expected to be between $105,000 and $120,000. Actual pay will be determined considering factors such as relevant skills and experience, and comparison to other employees in the role.
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At Samsung, we believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together, we are building a better tomorrow for our customers, partners, and communities.
Reasonable Accommodations for Qualified Individuals with Disabilities During the Application Process
Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you have a disability and require a reasonable accommodation in order to participate in the application process, please contact our Reasonable Accommodation Team (855-557-3247) or SEA_Accommodations_Ext@sea.samsung.com for assistance. This number is for accommodation requests only and is not intended for general employment inquiries.
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